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Why Our Client Is Still with Us Even After 10 Years?

A Brief Glimpse Into Our Client

Our client is a Digital Agency based in Canada. They offer high-quality services at competitive prices.

The services they offer include Web Hosting & Design, Hardware, and Software Sales & Service, Networking installations & Support, etc.

They wanted to hire skilled remote developers at reasonable costs for their client’s project.

Also, they were looking to test the skills of the developers prior to handing over the work due to the level of complexity of the project.

Industry

Others

Tech Stack

HTML5, CSS3, JavaScript, PHP, WordPress

Country

Canada

The Challenges We Faced Along the Way

We were only a tiny company then with just 3 employees onboard and they were initially looking to hire a remote web designer from us.

Also, they had clients who were very stringent about the quality of work and delivery timelines.

So, with the limited resources we had, the project was needed to be delivered right on time without any compromise in the quality of work.

Our Primary Approach for This Project

At Brainium, we always boast of the talented team that not only puts in their 110% into completing any task, but also takes into account all of our clients’ minute needs. Whenever our client opted for the flexi hiring model, we could always proudly offer the following features:

Risk-Free Trial for Skill Testing
We want our client to be reassured regarding our remote web designer’s skills and capabilities before they commit to a long-term engagement. That’s why we offered a 7-day risk-free trial for our client for the first time.

Cost-Effective Remote Hiring
We understood that our client had certain budget restrictions. Thankfully, our flexi hiring model could allow them to hire a remote web designer who could deliver high-quality work without the overhead costs associated with hiring full-time employees.

Scalable Team Management
We’re always willing to adapt to our client’s growing needs. The flexi hiring method is flexible enough to provide our client with a larger team of developers as they expanded their operations.

High Quality Communication
Throughout the partnership, we ensured that quality remained high and communication was clear. Timely updates, collaborative feedback, and regular check-ins were crucial for maintaining the standard of work expected by the client.

Our Primary Solution for This Project

To begin with, our client requested a free-trial before hiring a remote web designer from us for one of their projects. So, we assisted them with the 7 day Risk-Free trial to test the level of skills of our resources.

They were a small company and they had budget constraints, so the remote web designer was a perfect fit for their requirement. We were a tiny start-up and it was a very good opportunity for us to showcase our skills and potential. Hence, we leveraged the opportunity and delivered the project well within the timelines maintaining high quality standards. After we delivered the project successfully, they were impressed with the level of quality we delivered, and the clarity in communication we maintained throughout the design and development process. They decided to extend their partnership with us by hiring remote programmers for managing an EMR (Electronic Medical Record) project for one of their client. EMR projects are critical and demand highly skilled resources.

Hence, we provided them with highly skilled, experienced, capable and dedicated resources to help them render satisfactory services to their clients. With our highly skilled developers and programmers they scaled up their team for the EMR project and successfully handled the project for 3 years. However, there was a time when our client needed to scale down their team due to budget constraints.

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Results

The platform’s improved design and efficiency result in several key outcomes that significantly boost business growth and operational success.

High-Quality Project Delivery

Our team successfully delivered the web design project within the timelines, without compromising quality.

Improved Cost Efficiency

By providing remote developers and flexible hiring models, we helped the client reduce their development costs by 70%.

Successful Long-Term Collaboration

The client was impressed with our work and extended the partnership, hiring us for the more complex EMR project.

Flexible Resource Scaling

Our flexible hiring options allowed the client to quickly scale their team up or down based on project needs and budget constraints.

Fulfilling Client Needs One Step At A Time

Our partnership with the digital agency in Canada turned out to be a resounding success. By offering a risk-free trial and providing highly skilled remote developers, we were able to deliver high-quality work while saving the client significant costs. Over the years, our ability to adapt to their evolving needs—whether it was scaling resources up or down or transitioning to on-demand hiring—made us a trusted partner. That’s how we were able to nurture this partnership for over a decade.

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Clients Love Partnering With Us

Brainium has been a life saver in more ways than one for the past 10 years. We’ve been able to save so much thanks to their team of talented experts that keep growing every year. We came in contact with Brainium when they had only a few developers under their belt. Seeing them grow has been wonderful