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The easiest part of choosing a managed services provider is comparing what each company says it can do. Most providers can present experienced engineers, a broad technology stack, defined support processes and attractive service levels. The harder part is determining what those capabilities will actually mean once the provider becomes responsible for a part of your technology environment.<\/p>\n\n\n\n
That is where many evaluations become less straightforward. A company may need development capacity, for example, but what it actually needs from a managed service could be responsibility for keeping a product moving forward, maintaining its technical health, responding to issues and coordinating the work required to keep it reliable. Those are very different expectations from simply adding developers to the team.<\/p>\n\n\n\n
So the first question to ask is not which provider looks best on paper, but what you expect that provider to manage in the first place.<\/p>\n\n\n\n