{"id":6898,"date":"2021-11-16T14:08:40","date_gmt":"2021-11-16T14:08:40","guid":{"rendered":"https:\/\/www.brainiuminfotech.com\/blog\/?p=5958"},"modified":"2023-06-07T09:42:31","modified_gmt":"2023-06-07T09:42:31","slug":"brainiums-lifetime-support-grow-without-disruption","status":"publish","type":"post","link":"https:\/\/www.brainiuminfotech.com\/blog\/brainiums-lifetime-support-grow-without-disruption\/","title":{"rendered":"Brainium\u2019s Lifetime Support: Grow without Disruption"},"content":{"rendered":"\n<p class=\"has-text-align-justify wp-block-paragraph\">The extensive ongoing digitization across industries, not to mention, the consumers\u2019 inclination towards digital platforms and the ensuing services, has leveled up the importance of infrastructural development through technological integration. In simple words, if you are running a business that wants to make profits and grow then you need to invest in digital solutions like apps, websites, and likewise.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">It might have been a luxury at one point; businesses with a solid capital, experimenting with these resources, but at present businesses, irrespective of their turnover, need to have a digital platform and identity.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">We could say that it was a one-time investment, where you <strong><a rel=\"noreferrer noopener\" aria-label=\"hire a dedicated developer (opens in a new tab)\" href=\"https:\/\/www.brainiuminfotech.com\/services\/hire-developer\/dedicated-resource.php\" target=\"_blank\">hire a dedicated developer<\/a><\/strong> to build you a <strong><a href=\"https:\/\/www.brainiuminfotech.com\/services\/mobile-development\/mobile-development.php\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"mobile application (opens in a new tab)\">mobile application<\/a><\/strong> or <strong><a href=\"https:\/\/www.brainiuminfotech.com\/services\/web-development\/web-development.php\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"develop a website (opens in a new tab)\">develop a website<\/a><\/strong>, and once done you can forget about all the recurring expenses; but that\u2019s hardly the case. Once your app or website has been launched and running, it can still encounter issues, disrupting your business. That\u2019s when you need an expert to fix them.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">You can either reach out to your old developer or a new one to resolve the problem, which usually incurs a significant expense. The standard procedure is that the developer, old or new, will charge you by the hour, somewhere between $50 and $100, depending on the issue. It might be more if there is a major issue.&nbsp; &nbsp; &nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">To summarize, you are not in the clear financially even after the app or website has been launched. It requires regular maintenance, bug fixes, and other tech support, which would be chargeable.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">Feeling concerned?! Now, what if we tell you that you can get adequate maintenance for your digital platforms for life from the developer you hired to build them in the first place, and that too, free of cost? Does that sound too good to be true? It won\u2019t be when you are a client of <strong><a href=\"https:\/\/www.brainiuminfotech.com\/about-us.php\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Brainium Information Technologies (opens in a new tab)\">Brainium Information Technologies<\/a><\/strong>. We offer our clients <strong>lifetime support for free.<\/strong>&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There must be a lot of queries popping up in your head;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>What is lifetime support?<\/li><li>What would I have to do and not do to get lifetime support?<\/li><li> Will the service be free, even after 10 or 15 years?<\/li><\/ul>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">We are here to answer them all and explain in detail about our free lifetime support service. So hang tight!<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.brainiuminfotech.com\/blog\/brainiums-lifetime-support-grow-without-disruption\/#Common_Post-Launch_Issues_with_Digital_Platforms\" >Common Post-Launch Issues with Digital Platforms:<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.brainiuminfotech.com\/blog\/brainiums-lifetime-support-grow-without-disruption\/#Web_and_Mobile_Application\" >Web and Mobile Application:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.brainiuminfotech.com\/blog\/brainiums-lifetime-support-grow-without-disruption\/#Website\" >Website:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.brainiuminfotech.com\/blog\/brainiums-lifetime-support-grow-without-disruption\/#Brainiums_Lifetime_Support_What_Makes_Us_Different\" >Brainium\u2019s Lifetime Support: What Makes Us Different?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.brainiuminfotech.com\/blog\/brainiums-lifetime-support-grow-without-disruption\/#Wrapping_Up\" >Wrapping Up:<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_Post-Launch_Issues_with_Digital_Platforms\"><\/span>Common Post-Launch Issues with Digital Platforms:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">Isn\u2019t there a full-fledged quality assurance conducted before the launch of the app\/website? Then why would I need to worry about issues cropping up after launch? Does that mean the app\/website had pre-existing issues? Should I be concerned about the quality of the web or app development? A lot of you might be having these exact thoughts in mind right now. So, let us clear up a few facts for you.<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">Yes, every app or website indeed goes through extensive quality checks before the launch, to ensure that there is no disruption in the functionality. However, after launch maybe after a year or more, there might be some tech issues, which have nothing to do with the initial development and deployment process.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">These natural progressions might be unavoidable; nevertheless, they are fixable if detected at the right time. These small fixes are part of the regular app\/website maintenance protocol, just like you have for your appliances at home, your car, or anything else.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To give you a clearer idea, here are the common issues faced by an app\/website post-launch:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Web_and_Mobile_Application\"><\/span><strong>Web and Mobile Application:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>The app responds to multiple taps instead of a single touch.<\/li><li>The frequent crashing of the app.<\/li><li>Faulty progress indicator. <\/li><li>Issues with landscape and portrait orientation. <\/li><li>The app is lagging in responding.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Website\"><\/span><strong>Website:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Compatibility issues with the browser.<\/li><li>Broken external\/internal links and 404 errors.<\/li><li>Lagging of the website.<\/li><li>Server crashes.<\/li><li>Critical functions failure.<\/li><\/ul>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">In the case of software,\nthere can be multiple errors, such as functional, compatibility, usability,\nsecurity, logic, and syntax, along with performance defects. Besides these,\nthere can be issues such as unit-level bugs, code duplication, data-type\nmismatch, system-level integration bugs, and more.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">Even if there are not any issues with your app, website, or software as such, you would require long-term maintenance; regular checkups just like the ones you get for yourself at the doctor. Why? It is because maintenance keeps the digital platform in optimum condition. When your digital platform works well, it keeps your uninstallations and website abandonment at a low. Your sales are bound to skyrocket, while your growth remains uninterrupted. Moral of the story; you need adequate maintenance and support as badly as you need an app\/website for your business. Why pay when you can get it for free?&nbsp; &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Brainiums_Lifetime_Support_What_Makes_Us_Different\"><\/span><strong>Brainium\u2019s Lifetime Support: What Makes Us Different?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">There is no denying that\nevery developer or digital solutions provider would provide post-launch support\nand maintenance. Nevertheless, all of that comes with a price tag, usually\n$50-$100 per hour depending on the nature of the fix. That\u2019s where Brainium\nclaims to be different.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">We offer <strong>lifetime support<\/strong> and maintenance to our clients; all <strong>FREE <\/strong>of cost. You can reach out to us after 1 year, 5 years, or even 20 years, after our initial delivery of the digital platform. We can assure you that you would not be charged a dime, provided:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>It\u2019s a fixed-cost project developed by Brainium from scratch.<\/li><li>There has not been a change of code by a third-party developer.<\/li><li>No changes have been made by third-party APIs.<\/li><li>It is not a software update. <\/li><\/ul>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">Each client of Brainium Information Technologies is provided with a Certificate of Lifetime Support, as our promise that we will fix your tech issues, without charging you anything. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.brainiuminfotech.com\/blog\/wp-content\/uploads\/2021\/11\/BIT_Certificate.jpg\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">To us, the satisfaction of the client with the end-product holds precedence above everything, and this <strong><a href=\"https:\/\/www.brainiuminfotech.com\/life-time-support.php\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Free Lifetime Support (opens in a new tab)\">Free Lifetime Support<\/a><\/strong> is just one of our many gestures to attest to that fundamental policy.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Read More:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.brainiuminfotech.com\/blog\/why-seek-digital-solutions-services-brainium-infotech\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.brainiuminfotech.com\/blog\/wp-content\/uploads\/2021\/11\/why-should-the-customer-choose-Brainium-01-1-1024x538.jpg\" alt=\"Why Seek Digital Solutions &amp; Services from Brainium Infotech?\" class=\"wp-image-5953\"\/><\/a><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-style-large is-layout-flow wp-block-quote-is-layout-flow\"><p><strong><a href=\"https:\/\/www.brainiuminfotech.com\/blog\/why-seek-digital-solutions-services-brainium-infotech\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Why Seek Digital Solutions &amp; Services from Brainium Infotech? (opens in a new tab)\">Why Seek Digital Solutions &amp; Services from Brainium Infotech?<\/a><\/strong><\/p><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Wrapping_Up\"><\/span><strong>Wrapping Up<\/strong>:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">Brainium is an ISO 9001:2005 certified, award-winning Google Partner Company. We offer complete transparency to our clients regarding project management and delivery. If you have any queries about our services, feel free to reach out at any time for a free consultation with one of our experts. You can access our portfolio in <strong><a rel=\"noreferrer noopener\" aria-label=\"Case Study page (opens in a new tab)\" href=\"https:\/\/www.brainiuminfotech.com\/case-studies\/case-studies.php\" target=\"_blank\">Case Study page<\/a><\/strong>; check out reviews from previous and repeat clients to gain confidence in our authenticity. Over the years, we have helped more than 2000 businesses to create a digital identity backed by innovative solutions and leverage the same to scale growth. We would like to do the same for you!&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.brainiuminfotech.com\/blog\/wp-content\/uploads\/2021\/06\/CTA1.jpg\" alt=\"\" class=\"wp-image-5639\"><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color\" href=\"https:\/\/www.brainiuminfotech.com\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">Request a Quote<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The extensive ongoing digitization across industries, not to mention, the consumers\u2019 inclination towards digital platforms and the ensuing services, has leveled up the importance of infrastructural development through technological integration. In simple words, if you are running a business that wants to make profits and grow then you need to invest in digital solutions like apps, websites, and likewise.&nbsp; It might have been a luxury at one point; businesses with a solid capital, experimenting with these resources, but at present businesses, irrespective of their turnover, need to have a digital platform and identity.&nbsp; We could say that it was a one-time investment, where you hire a dedicated developer to build you a mobile application or develop a website, and once done you can forget about all the recurring expenses; but that\u2019s hardly the case. Once your app or website has been launched and running, it can still encounter issues, disrupting your business. That\u2019s when you need an expert to fix them.&nbsp; You can either reach out to your old developer or a new one to resolve the problem, which usually incurs a significant expense. The standard procedure is that the developer, old or new, will charge you by the hour, somewhere between $50 and $100, depending on the issue. It might be more if there is a major issue.&nbsp; &nbsp; &nbsp;&nbsp; To summarize, you are not in the clear financially even after the app or website has been launched. It requires regular maintenance, bug fixes, and other tech support, which would be chargeable.&nbsp; Feeling concerned?! Now, what if we tell you that you can get adequate maintenance for your digital platforms for life from the developer you hired to build them in the first place, and that too, free of cost? Does that sound too good to be true? It won\u2019t be when you are a client of Brainium Information Technologies. We offer our clients lifetime support for free.&nbsp;&nbsp; There must be a lot of queries popping up in your head; What is lifetime support? What would I have to do and not do to get lifetime support? Will the service be free, even after 10 or 15 years? We are here to answer them all and explain in detail about our free lifetime support service. So hang tight! Common Post-Launch Issues with Digital Platforms: Isn\u2019t there a full-fledged quality assurance conducted before the launch of the app\/website? Then why would I need to worry about issues cropping up after launch? Does that mean the app\/website had pre-existing issues? Should I be concerned about the quality of the web or app development? A lot of you might be having these exact thoughts in mind right now. So, let us clear up a few facts for you. Yes, every app or website indeed goes through extensive quality checks before the launch, to ensure that there is no disruption in the functionality. However, after launch maybe after a year or more, there might be some tech issues, which have nothing to do with the initial development and deployment process.&nbsp; These natural progressions might be unavoidable; nevertheless, they are fixable if detected at the right time. These small fixes are part of the regular app\/website maintenance protocol, just like you have for your appliances at home, your car, or anything else.&nbsp; To give you a clearer idea, here are the common issues faced by an app\/website post-launch: Web and Mobile Application: The app responds to multiple taps instead of a single touch. The frequent crashing of the app. Faulty progress indicator. Issues with landscape and portrait orientation. The app is lagging in responding. Website: Compatibility issues with the browser. Broken external\/internal links and 404 errors. Lagging of the website. Server crashes. Critical functions failure. In the case of software, there can be multiple errors, such as functional, compatibility, usability, security, logic, and syntax, along with performance defects. Besides these, there can be issues such as unit-level bugs, code duplication, data-type mismatch, system-level integration bugs, and more.&nbsp; Even if there are not any issues with your app, website, or software as such, you would require long-term maintenance; regular checkups just like the ones you get for yourself at the doctor. Why? It is because maintenance keeps the digital platform in optimum condition. When your digital platform works well, it keeps your uninstallations and website abandonment at a low. Your sales are bound to skyrocket, while your growth remains uninterrupted. Moral of the story; you need adequate maintenance and support as badly as you need an app\/website for your business. Why pay when you can get it for free?&nbsp; &nbsp; Brainium\u2019s Lifetime Support: What Makes Us Different? There is no denying that every developer or digital solutions provider would provide post-launch support and maintenance. Nevertheless, all of that comes with a price tag, usually $50-$100 per hour depending on the nature of the fix. That\u2019s where Brainium claims to be different.&nbsp; We offer lifetime support and maintenance to our clients; all FREE of cost. You can reach out to us after 1 year, 5 years, or even 20 years, after our initial delivery of the digital platform. We can assure you that you would not be charged a dime, provided: It\u2019s a fixed-cost project developed by Brainium from scratch. There has not been a change of code by a third-party developer. No changes have been made by third-party APIs. It is not a software update. Each client of Brainium Information Technologies is provided with a Certificate of Lifetime Support, as our promise that we will fix your tech issues, without charging you anything. To us, the satisfaction of the client with the end-product holds precedence above everything, and this Free Lifetime Support is just one of our many gestures to attest to that fundamental policy.&nbsp; Read More: Why Seek Digital Solutions &amp; Services from Brainium Infotech? Wrapping Up: Brainium is an ISO 9001:2005 certified, award-winning Google Partner Company. We offer complete transparency to our clients regarding project management and delivery. If you have any [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6228,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[509,671,510,549],"tags":[],"class_list":["post-6898","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-miscellaneous","category-mobile-app-development","category-web-development"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Brainium\u2019s Lifetime Support: Grow without Disruption<\/title>\n<meta name=\"description\" content=\"Lifetime support and maintenance ensures that all your tech issues get resolved in the nick of time even decades after the launch of your app or website. 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